FAQ.

Unlovable jewelry is designed, cast, and finished by hand. Each piece is unique and may vary slightly from images. 

About the metals

All Unlovable pieces are made to order in antiqued sterling silver and bronze. These metals are 100% recycled, conflict-free, and contain no nickel, cadmium, lead, or bismuth.

Although nickel is often the primary culprit for allergies, any of these metals may cause a skin reaction. Returns and exchanges will be honored for allergic reactions. However, please note that bronze occasionally causes green marks on skin. This discoloration is harmless and can be prevented or minimized by avoiding water while wearing your jewelry. 

A comparison of metals, left to right:  white bronze, bronze, sterling silver, brass.

 
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(White bronze and brass available as custom orders only)

About metal finishes

Each piece is finished by hand and as such will vary slightly from the images pictured. 

By default, bronze and sterling silver pieces come in a matte oxidized finish (see above), although other finishes are available upon request. This antique finish will wear naturally with age, giving each piece its own unique character. To learn how to minimize wear, see "Caring for your jewelry" below.  Refinishing for oxidized pieces is available at a minimal charge. 

Please contact unlovablejewelry@gmail.com to discuss custom orders in gold and other precious metals. 

Caring for your jewelry

Jewelry is not indestructible. To preserve the finish on your jewelry and to avoid dye bleed from vegan leather cord, remove pieces before showering, swimming, or washing your hands. 

Although stronger than regular leather, vegan leather cord will break if enough force is applied. All chains used have soldered links making them as strong and secure as possible; however, by nature they are still delicate. Exercise caution when wearing bags or clothing that may tug on chain or cord, and remove jewelry before sleeping. 

If attaching a brooch to your leathers, be careful not to apply too much force to the pin back. Use a thick sewing needle or safety pin to poke initial holes, then slide the pin back through. 

Custom orders

If you wish to order an existing design in a metal not currently offered, please email unlovablejewelry@gmail.com. However at this point in time custom designs are not possible. Please join the mailing list or follow @unlovablejewelry on Instagram for updates on custom design in the future.

Rush orders

Unlovable jewelry is made to order and can take 4-6 weeks to ship. Please take this into consideration before placing your order.

If you need your order sooner, please email unlovablejewelry@gmail.com before making a purchase. In certain circumstances rush orders may be possible for an additional fee. 

Returns & Exchanges

All purchases are final sale, with the exception of flawed items, incorrect orders, and allergic reactions.  If upon receipt you find a flaw in your item or an item different from what you ordered, please email unlovablejewelry@gmail.com within 3 days to arrange for an exchange.

As Unlovable jewelry is nickel-free, allergic reactions are unlikely. If you do experience a reaction, please email as soon as possible to arrange for a return or exchange.

Please choose your ring size carefully as these pieces are custom made and cannot be returned or exchanged due to incorrect sizing.  

Shipping

Orders will be shipped with tracking via USPS first class mail. If you would like to insure your package or expedite shipping, please email prior to ordering.

International orders may incur customs or import charges upon entering the destination country. Any additional customs charges are the responsibility of the recipient.